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Short Summary
Lucky Days was only founded in May 2019 and is therefore one of the absolute newcomers in the online gambling industry. The casino operates with a valid license from Curaçao and has a varied range of games.
The website of the provider convinced in the test with a modern and clear design. We not only took a closer look at the offers and promotions at Lucky Days Casino, but also provide information about registration, payment methods, customer service and of course the range of games.
Software & graphics
Lucky Days paid attention to clarity and intuitive navigation in its internet presentation. The operator's range of games was divided into the following categories:
- Recommended
- New games
- Live casino
- Slot machines
- Jackpots
- Table games
- All games
This way, desired games can be found quickly. Even less tech-savvy gamers won't have any problems navigating the site. In our experience, all games can also be tried out in play money mode before betting with real money is risked.
The Lucky Days Casino is limited to the most important areas on the website. We couldn't find any loading problems during our research. All games went smoothly.
Bonuses & promotions
As our research has shown, new customers are greeted with an attractive welcome bonus after fulfilling some special conditions. The bonus provides a total of up to 1,000 euros in extra cash and 100 free spins for the online slot Book of Dead .
If you want to benefit from this offer, you should register completely at Lucky Days and make qualifying deposits. The operator grants the bonus for the first three deposits:
- 100 percent up to 100 euros for the first deposit
- 100 free spins on the Book of Dead slot after the first deposit
- 50 percent up to 200 euros for the second deposit
- 25 percent up to 700 euros for the third deposit
In order to take advantage of the bonus, customers must top up their account with at least 20 euros per deposit. Deposits made with the payment methods Skrill, Neteller, Paysafecard and ecoPayz do not qualify for the welcome offer.
All bonus amounts as well as the winnings that are achieved from the free spins are subject to the Lucky Days bonus conditions. Before a withdrawal can be requested, the deposit and bonus amount must be wagered 25 times in casino games.
The operator grants its customers a period of 30 days to meet these “roll-over conditions”. After this period has expired, both the bonus and the profits made from it expire.
Casino games
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Like a number of other gambling operators, Lucky Days Casino specializes in online slots. The most famous slot machines include top hits such as
- Starburst
- Jack Hammer
- Book of Dead
- Danger high voltage
But progressive jackpot slots such as Mega Moolah or Divine Fortune are also part of the repertoire at Lucky Days Casino. Fans of classic table games can look forward to different variants of blackjack, roulette or video poker with this operator. However, the offer in this area is still a bit small. Baccarat can only be found in the live casino so far.
In the area of the live casino, the Lucky Days Casino relies on the software company Evolution Gaming. This manufacturer is a guarantee for high quality and varied games. Real live dealers await players in the Lucky Days live casino with games such as:
- Live roulette
- Live baccarat
- Live blackjack
- Live poker
- Live dream catcher
The croupiers impressed in the test with their friendliness and competence. The players have the opportunity to communicate with the dealers using the chat function. Upon request, the dealers can explain the rules of the game in question. The games are opened with a simple mouse click and can then be enjoyed.
support
If you have any questions or problems about the Lucky Days offer, the players have access to a comprehensive FAQ area in German. The general customer questions are clearly listed, but the answers are quite short. For this reason, questions about the personal customer account should be clarified personally with customer support.
During our research, we discovered that the operator does not have a telephone hotline. However, it is possible to establish personal contact with a customer service representative via live chat or e-mail.
We noticed that the email inquiries are answered within 24 hours. Support is available to customers around the clock. However, a German-speaking employee is not always available. However, customers are always helped in English.
The security is guaranteed in the Lucky Days Casino with the help of an SSL encryption, which corresponds to the most modern security techniques. Transactions are only carried out in encrypted form. Unauthorized third parties have no access to personal customer data.
Deposit / banking
The deposits and withdrawals can be safely and easily transferred in the Lucky Days Casino in the personal customer area. Since this operator is an absolute newbie, there are not many payment methods available at the moment. In particular, deposits and withdrawals from an amount of 20 euros can be made using the following payment methods:
- Regular bank transfer
- VISA and MasterCard
- EcoPayz
- Skrill
- Neteller
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However, after consulting with customer service, we found out that more payment methods will be added shortly. The duration of a credit depends on the selected payment method and can take a few working days with regular bank transfers.
Payouts in the Lucky Days online casino are only made with the same payment method that was already used for the deposit. In addition, customers at Lucky Days should expect that identification by presenting a valid identity card is required before the first payment. According to Lucky Days, winnings are processed within 5 working days.
Conclusion
Does the Lucky Days Casino belong in the 'Best Casinos' category? We think that Lucky Days Casino is an interesting newcomer with a lot of potential. Small weaknesses became apparent in relation to the payment methods and the bonus offer for existing customers. In this regard, however, players can expect expansions in the foreseeable future.
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The operator was able to convince with the internet presentation and the mobile availability. Over 1,000 games from well-known manufacturers such as NetEnt or Microgaming are waiting for new customers with this operator.